Privacy Policy for PASS Mobile

Effective Date: 1st October 2024

Panic Alert Security Systems Ltd. ("we," "our," or "us") is committed to protecting the privacy of users ("you" or "your") of the PASS Mobile app ("App"). This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

By using the PASS Mobile App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information Provided During Sign-Up

• User ID: Chosen and inputted by you. The server checks for availability before accepting the User ID.
• First Name
• Middle Name
• Surname
• Date of Birth
• Sex
• Profile Photo: Optional. You may upload a personal photo to use as your account profile picture. The App will require access to your device's local storage to enable this feature.

b. Information Collected During App Operations

• Geo-Location Data: Your real-time location coordinates are transmitted when you tap the "Panic Alert" button to call for help from security agencies. Transmission stops when you tap the button again to stop the alert.
• Audio Data: Recorded audio is captured and transmitted to the control room when you tap the "Panic Alert" button. Transmission stops when you tap the button again to stop the alert.

2. Purpose of Collecting Information

The PASS Mobile App collects the above information to:

• Create and manage user accounts and profiles.
• Provide real-time emergency response services by transmitting your location and audio to our control room and relevant security agencies.
• Enable swift identification of users during panic situations.
• Allow users to personalize their accounts by uploading a profile photo.

3. How We Use and Share Your Information

• Geo-Location and Audio Data: Your location and audio data are shared in real-time with our control room for transmission to security agencies to provide emergency response.
• Account and Profile Data: This information is used strictly for account management and user identification.
• No Third-Party Sales: Your personal data is never sold to any third parties.

We will only share your data as required for:

• Emergency response services.
• Compliance with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption during transmission (e.g., SSL/TLS).
• Restricted access to servers where data is stored.

5. User Rights

• Access: You can request to review the data we have collected about you.
• Correction: You may update or correct inaccurate information.
• Deletion: You can request deletion of your personal information where applicable.

To exercise these rights, please contact us at info@panicalertsecurity.com.

6. Retention of Data

We retain your data only for as long as necessary to provide the services described in this Privacy Policy. Once your account is deleted, your data is securely removed from our servers.

7. Use of Geo-Location, Audio, and Local Storage Data

• Location: To send real-time location data when you tap the "Panic Alert" button. Transmission stops when you tap the button again.
• Microphone: To record and transmit audio data when you tap the "Panic Alert" button. Transmission stops when you tap the button again.
• Local Storage: To allow you to upload a personal photo for your account profile.

8. Contact Us

Panic Alert Security Systems Ltd.
No. 1, George Uboh Crescent, Mpape Hills,
Abuja - Nigeria
Website: https://panicalertsecurity.com
Email: info@panicalertsecurity.com